How To Fix KX966 - TRANSFER TO QUEUE or CLOSE QUEUE failed at record &

SAP Error Message - Details

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 966

• Message text: TRANSFER TO QUEUE or CLOSE QUEUE failed at record &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KX966 - TRANSFER TO QUEUE or CLOSE QUEUE failed at record & ?

  The SAP error message KX966, which states "TRANSFER TO QUEUE or CLOSE QUEUE failed at record &," typically occurs in the context of the SAP system's handling of data transfer to a queue, often related to the processing of data in the background or during batch processing.
  Cause:
  
  Queue Management Issues: The error may arise due to issues with the queue management system, such as a failure to properly transfer data to the queue or close the queue after processing.
  Data Integrity Issues: There may be problems with the data being processed, such as missing or invalid data that prevents the successful transfer or closure of the queue.
  System Resource Limitations: Insufficient system resources (like memory or processing power) can lead to failures in queue operations.
  Configuration Issues: Incorrect configuration settings in the SAP system related to the queue management or background processing can also lead to this error.
  Locking Issues: If another process is holding a lock on the queue or the data being processed, it can prevent the transfer or closure from completing successfully.
  
  Solution:
  
  Check Queue Status: Use transaction codes like SMQ1 (for outbound queues) or SMQ2 (for inbound queues) to check the status of the queues. Look for any stuck or failed entries that may need to be processed or deleted.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the transfer or closure of the queue.
  Data Validation: Ensure that the data being processed is complete and valid. Look for any inconsistencies or missing information that could be causing the error.
  System Resources: Monitor system resources to ensure that there are enough available resources for processing. If necessary, optimize the system or increase resources.
  Configuration Review: Review the configuration settings related to the queue management and background processing to ensure they are set up correctly.
  Lock Management: Check for any locks on the relevant data or queues. You can use transaction SM12 to view and manage locks.
  Reprocessing: If the error is due to a specific record, you may need to reprocess that record or clear the queue and start the process again.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SMQ1, SMQ2, SLG1, and SM12 for monitoring and troubleshooting queue-related issues.
  Documentation: Review SAP documentation related to queue management and background processing for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.