How To Fix KX965 - QUEUE could not be opened

KX965 - Overview

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 965

• Message text: QUEUE could not be opened

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KX965 - QUEUE could not be opened ?

  The SAP error message KX965, which states "QUEUE could not be opened," typically occurs in the context of SAP's background processing or when dealing with queues in the system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  Queue Not Available: The queue you are trying to access may not be available or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the queue.
  System Configuration: There may be issues with the configuration of the background processing or the queue management in the SAP system.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the application server.
  Lock Entries: The queue might be locked by another process, preventing it from being opened.
  
  Solutions:
  
  Check Queue Status: Verify if the queue exists and is active. You can use transaction codes like SMQ1 (for outbound