How To Fix KX962 - Sender structure not filled correctly

SAP Error Message - Details

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 962

• Message text: Sender structure not filled correctly

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Processing was terminated.

How to fix this error?

Maintain the <DS:SIMG.SIMG_CFMENUOKCMOKCC>sender structure</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KX962 - Sender structure not filled correctly ?

  The SAP error message KX962, which states "Sender structure not filled correctly," typically occurs in the context of cost allocation or internal order management within the SAP system. This error indicates that there is an issue with the configuration or data entry related to the sender structure in a cost allocation process.
  Causes:
  
  Incomplete Data Entry: The sender structure may not have all the required fields filled out. This can happen if certain mandatory fields are left blank.
  Incorrect Configuration: The configuration settings for the cost allocation or internal order may not be set up correctly, leading to inconsistencies in the sender structure.
  Missing Master Data: The master data related to the sender (such as cost centers, internal orders, or profit centers) may be incomplete or not properly maintained.
  Data Type Mismatch: There may be a mismatch in the expected data types for the fields in the sender structure, leading to validation errors.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the sender structure.
  
  Solutions:
  
  Check Data Entry: Review the data entry for the sender structure to ensure that all required fields are filled out correctly. Make sure there are no missing or incorrect values.
  Review Configuration: Go to the configuration settings for cost allocation or internal orders and verify that everything is set up correctly. This may involve checking the settings in transaction codes like OKO7 (for cost allocation) or OKEQ (for internal orders).
  Validate Master Data: Ensure that all relevant master data (cost centers, internal orders, profit centers) is complete and correctly maintained. You can use transaction codes like KS03 (for cost centers) or KO03 (for internal orders) to check the details.
  Check Data Types: Verify that the data types for the fields in the sender structure match the expected formats. This may involve checking the data dictionary or field definitions.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the actions related to the sender structure. This may involve checking user roles and permissions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KSB1 (for cost center reports), KOB1 (for internal order reports), and OKB9 (for cost allocation).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  Documentation: Refer to SAP documentation or help guides related to cost allocation and internal orders for more detailed information on the sender structure and its requirements.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in controlling (CO) or financial accounting (FI) within SAP.