How To Fix KX960 - Queue & processed: Units & Messages & Error &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: KX - EC-EIS/EC-BP: Data basis, data collection

  • Message number: 960

  • Message text: Queue & processed: Units & Messages & Error &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message KX960 - Queue & processed: Units & Messages & Error & ?

    The SAP error message KX960 typically relates to issues with the processing of messages in the SAP system, particularly in the context of the SAP Controlling (CO) module. This error can occur when there are problems with the processing of data in the CO module, often related to the distribution of costs or the processing of internal orders.

    Cause:

    1. Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the relevant master data or transaction data.
    2. Configuration Issues: Incorrect configuration settings in the controlling area, cost centers, or internal orders can lead to processing errors.
    3. System Performance: If the system is under heavy load or if there are performance issues, it may not be able to process messages in a timely manner.
    4. Authorization Issues: Lack of proper authorizations for the user trying to execute the transaction can also lead to this error.

    Solution:

    1. Check Data Consistency: Review the data being processed for any inconsistencies. Ensure that all necessary master data (cost centers, internal orders, etc.) is correctly set up and that there are no missing entries.
    2. Review Configuration: Verify the configuration settings in the controlling area and ensure that they are correctly set up for the processes you are trying to execute.
    3. Monitor System Performance: Check the system performance and ensure that it is not overloaded. If necessary, schedule processing during off-peak hours.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to perform the actions that are causing the error.
    5. Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context on what is causing the issue.
    6. Reprocess Messages: If messages are stuck in the queue, you may need to reprocess them. This can often be done through transaction codes like KSV5 or KSV6, depending on the specific context of the error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as KSV1 (Create Plan), KSV2 (Change Plan), KSV3 (Display Plan), and SLG1 (Application Log).
    • SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message. You can search for notes in the SAP Support Portal.
    • Documentation: Review SAP documentation related to the Controlling module for best practices and troubleshooting steps.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or CO module support team for further assistance.

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