How To Fix KX858 - Text not sent to user &

SAP Error Message - Details

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 858

• Message text: Text not sent to user &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KX858 - Text not sent to user & ?

  The SAP error message KX858 ("Text not sent to user &") typically indicates that there was an issue with sending a text message or notification to a user in the SAP system. This can occur in various contexts, such as during the processing of documents, notifications, or alerts.
  Causes:
  
  User Not Defined: The user to whom the message is supposed to be sent may not be defined correctly in the system.
  Missing Communication Method: The user may not have a valid communication method (e.g., email, SAP Business Workplace) set up in their user profile.
  Authorization Issues: The user may not have the necessary authorizations to receive messages or notifications.
  System Configuration: There may be configuration issues in the SAP system related to message handling or user settings.
  Technical Issues: There could be underlying technical issues, such as problems with the messaging system or network issues.
  
  Solutions:
  
  
  Check User Profile: Verify that the user profile is correctly set up. Ensure that the user exists in the system and has the correct communication methods defined.
  
  Transaction Code: SU01 (User Maintenance)
  
  
  
  Review Communication Methods: Ensure that the user has a valid email address or other communication methods configured.
  
  Check the "Address" tab in the user profile.
  
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to receive messages. This may involve checking roles and authorizations assigned to the user.
  
  Transaction Code: PFCG (Role Maintenance)
  
  
  
  Configuration Review: Check the configuration settings related to message handling in the SAP system. This may involve reviewing settings in transaction codes like SO10 (Text Management) or SCOT (SAPconnect).
  
  
  Check System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Transaction Code: SLG1 (Application Log)
  
  
  
  Test Messaging Functionality: If applicable, test the messaging functionality by sending a test message to the user to see if the issue persists.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on user management and message handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Ticket: If the issue persists and cannot be resolved through the above steps, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the KX858 error message in your SAP system.