How To Fix KX717 - Sender program has collected no master data

SAP Error Message - Details

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 717

• Message text: Sender program has collected no master data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message KX717 - Sender program has collected no master data ?

  The SAP error message KX717, which states "Sender program has collected no master data," typically occurs in the context of the Profitability Analysis (CO-PA) module. This error indicates that the system was unable to find any relevant master data for the sender program during the execution of a report or transaction.
  Causes:
  
  Missing Master Data: The most common cause is that the necessary master data (such as characteristics, value fields, or segments) has not been maintained in the system.
  Incorrect Configuration: The configuration settings for the Profitability Analysis may not be set up correctly, leading to the absence of relevant data.
  Data Selection Criteria: The selection criteria used in the report or transaction may be too restrictive, resulting in no data being retrieved.
  Data Transfer Issues: If data is being transferred from another system or module, there may be issues in the data transfer process that prevent master data from being collected.
  Authorization Issues: Lack of proper authorizations may prevent the system from accessing the required master data.
  
  Solutions:
  
  Check Master Data: Verify that the necessary master data is maintained in the system. This includes checking the relevant characteristics and value fields in the CO-PA configuration.
  Review Configuration: Ensure that the configuration settings for the Profitability Analysis are correctly set up. This includes checking the settings for the operating concern and the characteristics used in the analysis.
  Adjust Selection Criteria: Review and adjust the selection criteria used in the report or transaction to ensure that it is not too restrictive. Try broadening the criteria to see if data can be retrieved.
  Data Transfer Verification: If data is being transferred from another system, check the data transfer process for any errors or issues that may have occurred.
  Check Authorizations: Ensure that the user executing the report or transaction has the necessary authorizations to access the required master data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in CO-PA, such as KE30 (Report for Profitability Analysis) or KE24 (Display Line Item).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to Profitability Analysis and master data management for further insights and best practices.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in CO-PA for further assistance.