How To Fix KX704 - Conversion is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 704

• Message text: Conversion is not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message KX704 - Conversion is not supported ?

  The SAP error message KX704 ("Conversion is not supported") typically occurs in the context of cost center accounting or internal orders when there is an issue with the conversion of currencies or units of measure. This error can arise in various scenarios, such as during the posting of transactions, when executing reports, or while performing data uploads.
  Causes of KX704 Error
  
  
  Currency Conversion Issues: The error may occur if the system is unable to convert between different currencies due to missing exchange rates or incorrect currency settings.
  
  
  Unit of Measure Problems: If the system is trying to convert between different units of measure that are not compatible or not defined in the system, this error can be triggered.
  
  
  Configuration Issues: Incorrect configuration in the controlling area or master data settings can lead to this error. For example, if the cost center or internal order is not properly set up to handle the required conversions.
  
  
  Data Inconsistencies: If there are inconsistencies in the data being processed, such as incorrect or missing values in the relevant fields, this can lead to conversion errors.
  
  
  Solutions to KX704 Error
  
  
  Check Currency Settings:
  
  Ensure that the necessary exchange rates are maintained in the system. You can do this by navigating to the transaction code OB08 to maintain exchange rates.
  Verify that the currencies involved in the transaction are correctly defined in the system.
  
  
  
  Review Unit of Measure:
  
  Check the unit of measure settings for the materials or services involved in the transaction. Ensure that the units are compatible and correctly defined in the system.
  
  
  
  Configuration Review:
  
  Review the configuration settings for the controlling area, cost centers, and internal orders. Ensure that they are set up correctly to handle the required conversions.
  Check if the relevant master data (cost centers, internal orders) is correctly maintained.
  
  
  
  Data Validation:
  
  Validate the data being processed to ensure there are no missing or incorrect values. This includes checking the transaction data for any discrepancies.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues related to this error.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the transaction to identify the exact point of failure and the data causing the issue.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KSB1 (Cost Centers: Actual Line Items), KOB1 (Orders: Actual Line Items), and others that may help in analyzing the data.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to controlling and financial accounting for more insights into configuration and data handling.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP Controlling (CO) for further assistance.