How To Fix KX177 - Operation cancelled at user's request

SAP Error Message - Details

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 177

• Message text: Operation cancelled at user's request

What causes this issue?

You canceled the last action you tried to carry out. The action was
therefore not executed and the system is unchanged.

System Response

Action canceled.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KX177 - Operation cancelled at user's request ?

  The SAP error message KX177, which states "Operation cancelled at user's request," typically occurs when a user interrupts a process or transaction in SAP. This can happen in various scenarios, such as during the execution of a report, data processing, or when a user manually cancels an operation.
  Causes:
  
  User Intervention: The most common cause is that the user has manually canceled the operation, either by clicking a cancel button or closing the dialog box.
  Timeouts: If a process takes too long, users may decide to cancel it.
  System Performance: Slow system performance or unresponsive screens may lead users to believe that the operation is stuck, prompting them to cancel.
  Error in Input: If the user realizes that the input data is incorrect or incomplete, they may choose to cancel the operation.
  
  Solutions:
  
  Check User Actions: Verify if the operation was indeed canceled by the user. If so, ensure that the user understands the implications of canceling the operation.
  Review System Performance: If the operation is frequently canceled due to performance issues, consider checking system resources, optimizing queries, or increasing system capacity.
  Provide Feedback: Implement user feedback mechanisms to inform users about the status of long-running operations, which may reduce the likelihood of cancellations.
  Training: Provide training to users on how to properly execute transactions and what to expect during processing times.
  Error Handling: Implement better error handling in custom programs or reports to manage long-running processes more effectively.
  
  Related Information:
  
  Transaction Codes: The error can occur in various transaction codes depending on the context (e.g., KSB1, KSB2 for cost center reports).
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific transaction or process you are working with.
  User Documentation: Refer to user manuals or documentation for guidance on the specific transaction or process to ensure proper usage.
  
  If the issue persists or if it is affecting multiple users, it may be beneficial to involve your SAP Basis team or technical support for further investigation.