How To Fix KSUR020 - *** Information for the system customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: KSUR -

• Message number: 020

• Message text: *** Information for the system customizing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KSUR020 - *** Information for the system customizing ?

  The SAP error message KSUR020 typically relates to issues with the configuration of the controlling (CO) module, particularly in the context of cost center accounting or internal orders. This message often indicates that there is a problem with the customizing settings for controlling areas, cost centers, or other related objects.
  Cause:
  The KSUR020 error can arise due to several reasons, including:
  
  Missing Customizing Settings: The controlling area or cost center may not be properly configured in the system.
  Inconsistent Data: There may be inconsistencies in the data related to cost centers, internal orders, or other controlling objects.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the controlling area or cost center settings.
  Transport Issues: If the customizing settings were transported from one system to another, there may have been issues during the transport process.
  
  Solution:
  To resolve the KSUR020 error, you can take the following steps:
  
  
  Check Customizing Settings:
  
  Go to the SPRO transaction and navigate to the relevant customizing settings for controlling (e.g., Cost Center Accounting).
  Ensure that the controlling area and cost centers are correctly defined and activated.
  
  
  
  Review Data Consistency:
  
  Use transaction codes like KSB1 (Cost Centers: Actual Line Items) or KOB1 (Orders: Actual Line Items) to check for any inconsistencies in the data.
  Ensure that all necessary master data is created and active.
  
  
  
  Verify Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to access and modify controlling settings.
  You can use transaction SU53 to analyze authorization issues.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings.
  Ensure that all necessary customizing objects were included in the transport request.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), KSB1 (Cost Centers: Actual Line Items), and KOB1 (Orders: Actual Line Items).
  SAP Notes: Search for SAP Notes related to the KSUR020 error for any specific patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the KSUR020 error in your SAP system.