How To Fix KR371 - No line items found for snapshot

SAP Error Message - Details

• Message type: E = Error

• Message class: KR - Archiving Reports and Utilities

• Message number: 371

• Message text: No line items found for snapshot

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KR371 - No line items found for snapshot ?

  The SAP error message KR371 ("No line items found for snapshot") typically occurs in the context of the Controlling (CO) module, particularly when dealing with cost center accounting or internal orders. This error indicates that the system could not find any line items for the specified snapshot in the database.
  Causes:
  
  No Data Available: The most common cause is that there are no line items available for the specified period or snapshot. This could be due to a lack of transactions recorded in that time frame.
  Incorrect Selection Criteria: The selection criteria used to generate the snapshot may be incorrect or too restrictive, leading to no results being returned.
  Data Not Posted: If the relevant transactions have not been posted to the system, there will be no line items to display.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the data, leading to the appearance of no line items.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the configuration of the CO module.
  
  Solutions:
  
  Check Data Availability: Verify that there are indeed transactions posted for the relevant cost centers or internal orders during the specified period. You can do this by checking the relevant transaction codes (e.g., KSB1 for cost centers).
  Review Selection Criteria: Ensure that the selection criteria used for the snapshot are correct. Adjust the parameters to broaden the search if necessary.
  Post Missing Transactions: If transactions are missing, ensure that they are posted correctly in the system.
  Check Authorizations: Verify that the user has the necessary authorizations to view the data. This may involve checking roles and permissions in the user profile.
  Consult Technical Support: If the issue persists, it may be necessary to consult with your SAP Basis or technical support team to investigate any potential database or configuration issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KSB1 (Cost Centers: Actual Line Items), KOB1 (Orders: Actual Line Items), and others that may help in analyzing the data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to the CO module for further insights into how snapshots and line items are managed.
  
  By following these steps, you should be able to identify the cause of the KR371 error and take appropriate action to resolve it.