How To Fix KQ428 - The entry for the company code or the plant must be masked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: KQ - Error Messages for Customizing Product Costing

  • Message number: 428

  • Message text: The entry for the company code or the plant must be masked

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message KQ428 - The entry for the company code or the plant must be masked ?

    The SAP error message KQ428, which states "The entry for the company code or the plant must be masked," typically occurs in the context of configuration or data entry where certain fields are required to be masked or hidden for security or data integrity reasons. This error is often related to the settings in the SAP system that govern how company codes and plants are handled.

    Cause:

    1. Configuration Settings: The error may arise due to specific configuration settings in the SAP system that require certain fields to be masked. This is often done to prevent unauthorized access to sensitive information.
    2. Data Entry Issues: If a user is trying to enter or modify data related to a company code or plant without the necessary permissions or in an incorrect format, this error can occur.
    3. Authorization Issues: The user may not have the appropriate authorizations to view or edit the company code or plant information.

    Solution:

    1. Check Configuration: Review the configuration settings in the SAP system related to company codes and plants. Ensure that the settings align with your organization's requirements and that they are correctly set up.
    2. User Authorizations: Verify that the user encountering the error has the necessary authorizations to access and modify the company code or plant information. This may involve checking roles and permissions in the user profile.
    3. Data Entry Format: Ensure that the data being entered complies with the expected format. If the system requires certain fields to be masked, make sure that the input adheres to these requirements.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message KQ428. This may provide additional context or steps to resolve the issue.
    5. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide insights based on the specific configuration and version of your SAP system.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often contain patches or updates that can resolve known issues.
    • Transaction Codes: Familiarize yourself with transaction codes related to company code and plant configuration, such as OX15 (for company code) and OX10 (for plant).
    • User Training: Ensure that users are trained on the proper procedures for entering data related to company codes and plants to minimize errors.

    By following these steps, you should be able to identify the cause of the KQ428 error and implement a solution to resolve it.

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