How To Fix KN215 - Select only one order or order item

SAP Error Message - Details

• Message type: E = Error

• Message class: KN - Reporting for Costing

• Message number: 215

• Message text: Select only one order or order item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KN215 - Select only one order or order item ?

  The SAP error message KN215 ("Select only one order or order item") typically occurs in the context of sales order processing, particularly when trying to perform an action that requires a single order or order item to be selected, but multiple orders or items have been selected instead.
  Cause:
  
  Multiple Selections: The most common cause of this error is that the user has selected multiple sales orders or order items when the system expects only one to be selected for the operation being performed.
  Incorrect Transaction: The transaction being executed may only be designed to handle a single order or item at a time.
  User Input Error: The user may have inadvertently selected multiple items due to a misunderstanding of the interface or the selection process.
  
  Solution:
  
  Single Selection: Ensure that only one sales order or order item is selected before executing the transaction. Deselect any additional orders or items.
  Review Transaction Requirements: Check the documentation or help for the specific transaction you are using to confirm that it only supports single selections.
  Use Filters: If you are working with a list of orders, use filters to narrow down your selection to the specific order or item you need to work with.
  Re-execute the Transaction: After making the necessary adjustments to your selection, re-execute the transaction.
  
  Related Information:
  
  Transaction Codes: This error can occur in various transaction codes related to sales order processing, such as VA02 (Change Sales Order), VA03 (Display Sales Order), or others.
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific transaction or module you are working with.
  User Training: If this error occurs frequently, consider providing additional training for users on how to properly select orders and items in the SAP interface.
  System Configuration: In some cases, the configuration of the SAP system may need to be reviewed to ensure that it aligns with business processes and user needs.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.