How To Fix KN171 - SAP standard settings used

SAP Error Message - Details

• Message type: E = Error

• Message class: KN - Reporting for Costing

• Message number: 171

• Message text: SAP standard settings used

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KN171 - SAP standard settings used ?

  The SAP error message KN171 typically indicates that there is an issue related to the customer master data, specifically that the standard settings for the customer are being used. This message can arise in various scenarios, such as when trying to create or modify customer master records.
  Cause:
  The error message KN171 usually occurs due to one of the following reasons:
  
  Standard Settings in Use: The system is configured to use standard settings for customer master data, which may not allow certain changes or customizations.
  Missing Customization: The necessary customization for the customer master data may not have been set up correctly in the system.
  Data Inconsistencies: There may be inconsistencies or missing information in the customer master data that prevent the operation from being completed.
  
  Solution:
  To resolve the KN171 error, you can take the following steps:
  
  
  Check Customization Settings:
  
  Go to the transaction code SPRO to access the SAP Reference IMG.
  Navigate to the relevant sections for customer master data and ensure that the necessary settings are configured correctly.
  Verify if the standard settings are appropriate for your business processes and if any custom settings are required.
  
  
  
  Review Customer Master Data:
  
  Use transaction code XD03 (Display Customer) or XD02 (Change Customer) to review the customer master data.
  Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  
  Consult Documentation:
  
  Check SAP documentation or notes related to the KN171 error for any specific guidance or updates that may apply to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration of your system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to customer master data, such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address the KN171 error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user attempting to make changes has the necessary authorizations to modify customer master data.
  
  By following these steps, you should be able to identify the cause of the KN171 error and implement a suitable solution.