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Message type: E = Error
Message class: KN - Reporting for Costing
Message number: 143
Message text: Please enter sales order
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KN143
- Please enter sales order ?The SAP error message KN143 ("Please enter sales order") typically occurs in the context of sales and distribution (SD) when a user attempts to process a transaction that requires a sales order reference, but none has been provided. This error can arise in various scenarios, such as when creating a delivery, billing document, or sales order itself.
Cause:
- Missing Sales Order: The most common cause is that the transaction being processed requires a sales order number, but it has not been entered.
- Incorrect Transaction Type: The transaction type being used may not be appropriate for the action being taken, leading to the requirement for a sales order.
- Configuration Issues: There may be configuration settings in the SAP system that require a sales order for certain processes, and these settings may not align with the current transaction.
- User Input Error: The user may have overlooked entering the sales order number or may have entered it incorrectly.
Solution:
- Enter Sales Order: The simplest solution is to ensure that you enter a valid sales order number in the relevant field. Check if the sales order exists and is in the correct status for the transaction you are trying to perform.
- Check Transaction Type: Verify that you are using the correct transaction type that aligns with the sales order process. If you are unsure, consult with your SAP administrator or refer to the documentation.
- Review Configuration: If you believe the error is due to configuration settings, consult with your SAP SD module configuration team to ensure that the settings are correct and that they align with your business processes.
- User Training: If this error is frequently encountered, consider providing additional training to users on the importance of entering sales order numbers and how to navigate the relevant transactions in SAP.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team for further investigation.
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