How To Fix KM3123 - Filter was activated

SAP Error Message - Details

• Message type: E = Error

• Message class: KM3 -

• Message number: 123

• Message text: Filter was activated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KM3123 - Filter was activated ?

  The SAP error message KM3123, which states "Filter was activated," typically occurs in the context of SAP Knowledge Management (KM) or when using the SAP Enterprise Portal. This message indicates that a filter has been applied to a search or a report, which may limit the results returned based on specific criteria.
  Cause:
  
  Active Filters: The most common cause of this error is that one or more filters have been activated in the search or report settings. This can happen unintentionally if users apply filters without realizing it.
  User Permissions: Sometimes, the filters may be related to user permissions or roles, which can restrict access to certain content.
  Configuration Issues: There may be configuration settings in the SAP system that enforce certain filters based on user profiles or system settings.
  
  Solution:
  
  
  Check Active Filters: 
  
  Go to the search or report interface where the error occurred.
  Look for any active filters that may be limiting the results. This could be in the form of dropdowns, checkboxes, or other filter options.
  Deactivate or modify the filters as needed to broaden the search results.
  
  
  
  Clear Filters: 
  
  If you are unsure which filters are active, look for an option to "Clear All Filters" or "Reset Filters" in the interface. This will remove all applied filters and return to the default state.
  
  
  
  Review User Permissions: 
  
  Check if the user has the necessary permissions to view the content. If filters are based on user roles, ensure that the user has the appropriate access rights.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for specific guidance on managing filters in the context of the application you are using (e.g., SAP KM, SAP Portal).
  
  
  
  Contact Support: 
  
  If the issue persists after checking filters and permissions, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases updates that may address specific issues.
  User Training: Providing training for users on how to effectively use filters in SAP can help prevent confusion and errors in the future.
  System Configuration: Regularly review system configurations to ensure that filters are set up correctly and align with user needs.
  
  By following these steps, you should be able to resolve the KM3123 error and understand the implications of activated filters in your SAP environment.