How To Fix KM3122 - Filter was deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: KM3 -

• Message number: 122

• Message text: Filter was deactivated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KM3122 - Filter was deactivated ?

  The SAP error message KM3122, which states "Filter was deactivated," typically occurs in the context of SAP's Knowledge Management (KM) or Document Management System (DMS). This error indicates that a filter that was previously applied to a search or a view has been deactivated, which can affect the retrieval of documents or information.
  Cause:
  
  User Action: The filter may have been manually deactivated by a user.
  System Configuration: Changes in system settings or configurations can lead to filters being deactivated.
  Session Timeout: If a user session times out, filters may be reset or deactivated.
  Data Changes: Changes in the underlying data or structure may cause filters to become invalid or deactivated.
  
  Solution:
  
  Reapply the Filter: If the filter was manually deactivated, you can simply reapply it to restore the desired view or search results.
  Check User Permissions: Ensure that the user has the necessary permissions to apply and use filters in the system.
  Review System Configuration: Check the system settings and configurations related to filters in the Knowledge Management or Document Management System.
  Session Management: If the issue is related to session timeouts, consider adjusting session timeout settings or ensuring that users are aware of session limits.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on managing filters in your version of SAP.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system-wide issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on how to manage filters effectively within the SAP system.
  System Logs: Review system logs for any additional error messages or warnings that may provide context for the deactivation of the filter.
  
  By following these steps, you should be able to address the KM3122 error and restore the functionality of the filters in your SAP environment.