How To Fix KM765 - No reference documents found for document &1 from comp.code &2 in year &3

SAP Error Message - Details

• Message type: E = Error

• Message class: KM - Error messages for Profit Center Accounting

• Message number: 765

• Message text: No reference documents found for document &1 from comp.code &2 in year &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KM765 - No reference documents found for document &1 from comp.code &2 in year &3 ?

  The SAP error message KM765 indicates that the system could not find any reference documents for a specified document in a particular company code and year. This error typically arises in the context of SAP Controlling (CO) or Financial Accounting (FI) when trying to access or process documents that are expected to have related reference documents.
  Cause:
  
  Missing Reference Documents: The most common cause is that there are no reference documents available for the specified document. This could happen if the document was created without any references or if the references were deleted.
  Incorrect Document Number: The document number provided may be incorrect or does not exist in the specified company code and year.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries due to data migration or manual errors.
  Authorization Issues: The user may not have the necessary authorizations to view the reference documents.
  
  Solution:
  
  Verify Document Number: Check the document number, company code, and year to ensure they are correct. You can do this by navigating to the relevant transaction (e.g., FB03 for viewing financial documents).
  Check for Reference Documents: Use transaction codes like KSB1 (for cost centers) or KOB1 (for orders) to see if there are any related documents. If there are none, it confirms that no references exist.
  Review Document Creation: If the document was created without references, consider whether this was intentional. If references are needed, you may need to create them manually or adjust the original document.
  Data Consistency Check: Run consistency checks or reports to identify any data integrity issues. This may involve using transaction codes like SE38 to run specific reports or programs designed to check for inconsistencies.
  Authorization Check: Ensure that the user has the necessary permissions to access the documents. This may involve checking user roles and authorizations in transaction PFCG.
  Consult with Technical Support: If the issue persists, it may be necessary to consult with your SAP Basis or technical support team to investigate further, especially if there are indications of data corruption or system errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), KSB1 (Cost Center Report), and KOB1 (Order Report).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this issue.
  Documentation: Review SAP documentation related to document management in CO and FI to understand how reference documents are handled and the implications of missing references.
  
  By following these steps, you should be able to diagnose and resolve the KM765 error in SAP.