How To Fix KM384 - PCA follow-on document to &1/&2 cannot be reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: KM - Error messages for Profit Center Accounting

• Message number: 384

• Message text: PCA follow-on document to &1/&2 cannot be reversed

What causes this issue?

Profit Center Accounting either does not contain a line item follow-on
document, or this document has been reversed. However, Profit Center
Accounting is currently active.

System Response

The document cannot be reversed using this method.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KM384 - PCA follow-on document to &1/&2 cannot be reversed ?

  The SAP error message KM384 indicates that a follow-on document related to a PCA (Profit Center Accounting) document cannot be reversed. This typically occurs when there are dependencies or constraints that prevent the reversal of the document.
  Cause:
  
  
  Follow-on Document Exists: The most common reason for this error is that there is a follow-on document (such as an invoice, payment, or another accounting entry) that is linked to the original PCA document. SAP prevents the reversal of the original document to maintain data integrity.
  
  
  Document Status: The document may be in a status that does not allow for reversal. For example, if the document has already been cleared or settled, it may not be possible to reverse it.
  
  
  Posting Period: The posting period for the document may be closed, which can prevent any changes, including reversals.
  
  
  Configuration Issues: There may be configuration settings in the system that restrict the reversal of certain types of documents.
  
  
  Solution:
  
  
  Identify Follow-on Documents: Check for any follow-on documents that are linked to the PCA document. You can do this by reviewing the document flow or using transaction codes like FB03 (Display Document) to see related documents.
  
  
  Reverse Follow-on Documents: If there are follow-on documents, you may need to reverse or delete them first before attempting to reverse the original PCA document.
  
  
  Check Document Status: Ensure that the document is in a status that allows for reversal. If it has been cleared or settled, you may need to reverse those transactions first.
  
  
  Open Posting Period: Verify that the posting period is open for the date of the document you are trying to reverse. If it is closed, you may need to open the period or use a different approach to handle the reversal.
  
  
  Consult Configuration: If you suspect that configuration settings are causing the issue, consult with your SAP configuration team to review the settings related to PCA and document reversals.
  
  
  Use Transaction Codes: Utilize transaction codes like KSB1 (Cost Centers: Actual Line Items) or KOB1 (Order: Actual Line Items) to analyze the related postings and understand the context of the error.
  
  
  Related Information:
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or solutions based on the version of SAP you are using.
  
  
  Documentation: Review SAP documentation related to PCA and document management to understand the rules and processes governing document reversals.
  
  
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the KM384 error and take appropriate actions to resolve it.