KM064 - Error during background processing

SAP Error Message - Details

• Message type: E = Error

• Message class: KM - Error messages for Profit Center Accounting

• Message number: 064

• Message text: Error during background processing

What causes this issue?

An error has occurred while background processing was being planned.

System Response

The program will not be processed.

How to fix this error?

Notify an administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KM064 - Error during background processing ?

  The SAP error message KM064, which indicates "Error during background processing," typically occurs in the context of background jobs in SAP, particularly when dealing with the Knowledge Management (KM) module or related processes. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Causes of KM064 Error
  
  Job Configuration Issues: The background job may not be configured correctly, leading to execution failures.
  Authorization Problems: The user executing the background job may lack the necessary authorizations to perform certain actions.
  Data Issues: There may be inconsistencies or issues with the data being processed, such as missing or incorrect entries.
  System Resource Limitations: Insufficient system resources (like memory or processing power) can lead to job failures.
  Network Issues: If the job requires network access (e.g., to external systems), network issues can cause failures.
  Program Errors: There may be bugs or errors in the ABAP program or report being executed in the background job.
  
  Solutions to KM064 Error
  
  
  Check Job Logs: Review the job logs for detailed error messages. This can provide insights into what went wrong during execution.
  
  Use transaction code SM37 to view job logs and check for any specific error messages or codes.
  
  
  
  Review Job Configuration: Ensure that the background job is configured correctly. Check the job steps, variants, and parameters.
  
  
  Authorization Check: Verify that the user executing the job has the necessary authorizations. You can use transaction SU53 to check for authorization failures.
  
  
  Data Validation: Check the data being processed by the job. Ensure that all required data is present and valid.
  
  
  Monitor System Resources: Use transaction SM04 or ST02 to monitor system resources. If resources are low, consider optimizing the job or scheduling it during off-peak hours.
  
  
  Debugging: If you suspect a program error, you may need to debug the ABAP program. This can be done by setting breakpoints in the code and running the job in a test environment.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to the KM064 error.
  
  
  Related Information
  
  
  Transaction Codes:
  
  SM37: Monitor background jobs.
  SU53: Check authorization failures.
  ST22: Analyze dump analysis for ABAP runtime errors.
  SM21: Check system logs for any related errors.
  
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including job logs and any relevant configurations.
  
  
  By following these steps, you should be able to diagnose and resolve the KM064 error effectively.