How To Fix KM032 - Serious error: & is not known

SAP Error Message - Details

• Message type: E = Error

• Message class: KM - Error messages for Profit Center Accounting

• Message number: 032

• Message text: Serious error: & is not known

What causes this issue?

Data is transferred to EC-PCA using the tools in Special Purpose
Ledger. All the activities are classified with a 4 character ID. The
data transfer to Profit Center Accounting requires a new ID.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use an ID which is not already being used.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KM032 - Serious error: & is not known ?

  The SAP error message KM032 ("Serious error: & is not known") typically occurs in the context of SAP Knowledge Management (KM) or when dealing with content management in SAP. This error indicates that the system encountered a serious issue where it could not recognize a specific object or entity, which is represented by the placeholder "&".
  Possible Causes:
  
  Missing Object: The object (e.g., document, folder, or content type) that the system is trying to access does not exist or has been deleted.
  Incorrect Configuration: There may be a misconfiguration in the system settings or in the content repository.
  Authorization Issues: The user may not have the necessary permissions to access the object.
  Data Inconsistency: There could be inconsistencies in the database or in the metadata associated with the object.
  System Bugs: There may be bugs or issues in the version of SAP you are using that lead to this error.
  
  Solutions:
  
  Check Object Existence: Verify that the object referenced in the error message actually exists in the system. If it has been deleted, you may need to restore it or create a new one.
  Review Configuration: Check the configuration settings for the content repository and ensure that everything is set up correctly.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the object. You may need to adjust roles and permissions.
  Data Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies. This may involve using transaction codes like SICF or SE11 to check the relevant tables.
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF (for service maintenance) and SE11 (for data dictionary) to help diagnose the issue.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to Knowledge Management and content management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the KM032 error and implement a suitable solution.