How To Fix KK238 - Worklist &1 is locked by user &2

KK238 - Overview

• Message type: E = Error

• Message class: KK -

• Message number: 238

• Message text: Worklist &1 is locked by user &2

What causes this issue?

The worklist you want to change is locked by user &v2&.

System Response

The system cannot perform the function.

How to fix this error?

Try to perform the function again later.
If you require the worklist data for information purposes only, use
the function <LS>Display Worklist</> or <LS>Copy Worklist</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KK238 - Worklist &1 is locked by user &2 ?

  The SAP error message KK238 indicates that a worklist (in this case, a worklist related to cost center accounting or internal orders) is locked by another user. This typically occurs when one user is currently accessing or processing a worklist, preventing other users from accessing it simultaneously.
  
  Cause:
  
  Concurrent Access: Another user is currently using the worklist, which locks it for other users.
  Session Timeout: A user may have left the worklist open, and the session has not been properly closed.
  System Error: Occasionally, a system error or crash may leave a worklist in a locked state.
  
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their work and then try accessing the worklist again.
  Identify the Locking User: If you have the necessary permissions, you can check which user is locking the worklist. This can be done using transaction code SM12 (for lock entries) to see the user and