How To Fix KK215 - Lock error for new worklist &1 occurred &2

SAP Error Message - Details

• Message type: E = Error

• Message class: KK -

• Message number: 215

• Message text: Lock error for new worklist &1 occurred &2

What causes this issue?

There is currently no write access to the administration for the
creation of worklist &v1&, because the worklist is locked by user &v2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try again later.
If this error recurs, choose a different name for the folder.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KK215 - Lock error for new worklist &1 occurred &2 ?

  The SAP error message KK215, which states "Lock error for new worklist &1 occurred &2," typically indicates that there is a locking issue related to the worklist in the Controlling (CO) module, particularly when dealing with internal orders, cost centers, or other CO-related objects.
  Cause:
  
  Locking Mechanism: SAP uses a locking mechanism to prevent multiple users from making changes to the same data simultaneously. If one user is currently accessing or modifying a worklist, another user trying to access the same worklist may encounter a lock error.
  Long-running Transactions: If a transaction takes too long to complete, it may hold locks longer than expected, causing other users to receive lock errors.
  Database Locks: Sometimes, database-level locks can also lead to this error, especially if there are issues with the database or if there are long-running queries.
  Configuration Issues: Incorrect configuration in the CO module or related settings may also lead to locking issues.
  
  Solution:
  
  Wait and Retry: If the error is due to another user currently accessing the worklist, waiting for a few moments and then retrying the action may resolve the issue.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can identify which user or process is holding the lock and take appropriate action (e.g., contacting the user to release the lock).
  Transaction Monitoring: Use transaction code SM21 to check the system log for any related errors or warnings that might provide more context about the locking issue.
  Performance Optimization: If long-running transactions are common, consider optimizing the performance of those transactions to reduce the time locks are held.
  System Configuration Review: Review the configuration settings in the CO module to ensure they are set up correctly and are not contributing to locking issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries), SM21 (system log), and ST22 (dump analysis) for troubleshooting.
  User Communication: If you identify a user holding a lock, communicate with them to understand if they can release the lock or if they are experiencing issues.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the KK215 lock error effectively.