How To Fix KK023 - Reference order & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: KK -

• Message number: 023

• Message text: Reference order & does not exist

What causes this issue?

You have entered a nonexistent order as a reference.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter an existing order as a reference.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KK023 - Reference order & does not exist ?

  The SAP error message KK023 indicates that a reference order does not exist for the specified order number. This error typically occurs in the context of controlling (CO) when trying to perform operations related to internal orders, cost centers, or other controlling objects.
  Cause:
  
  Incorrect Order Number: The order number you are trying to reference may be incorrect or mistyped.
  Order Deletion: The order may have been deleted or archived, making it unavailable for reference.
  Order Status: The order might be in a status that does not allow it to be referenced (e.g., closed or completed).
  Authorization Issues: The user may not have the necessary authorizations to view or access the order.
  Configuration Issues: There may be configuration issues in the controlling module that prevent the order from being recognized.
  
  Solution:
  
  Verify Order Number: Double-check the order number you are using to ensure it is correct.
  Check Order Status: Use transaction codes like KO03 (Display Order) to check the status of the order. Ensure that it is active and not deleted or archived.
  Review Authorizations: Ensure that you have the necessary authorizations to access the order. You may need to contact your SAP security team for assistance.
  Consult with CO Team: If the issue persists, consult with your controlling team or SAP support to check for any configuration issues or to see if the order has been intentionally deleted or archived.
  Transaction Logs: Check transaction logs or change documents to see if there have been any recent changes to the order that might have affected its status.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  KO03: Display Internal Order
  KOB1: Display Actual Line Items for Orders
  KSB1: Display Actual Line Items for Cost Centers
  
  
  SAP Notes: Search for SAP Notes related to error KK023 in the SAP Support Portal for any known issues or patches.
  Documentation: Review SAP documentation on internal orders and controlling to understand the context in which this error may arise.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to your SAP support team for further investigation.