How To Fix KJ198 - Service line item &1-&2 (document category &3) does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: KJ - Cost Object Controlling for Make-to-Order Production

• Message number: 198

• Message text: Service line item &1-&2 (document category &3) does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KJ198 - Service line item &1-&2 (document category &3) does not exist ?

  The SAP error message KJ198 indicates that a service line item specified in a document does not exist. This error typically occurs in the context of service management or when dealing with service-related documents in SAP, such as service orders or service confirmations.
  Cause:
  
  Incorrect Document Reference: The document number or line item specified may not exist in the system. This could be due to a typo or an incorrect reference.
  Document Deletion: The document or line item may have been deleted or archived, making it unavailable for processing.
  Authorization Issues: The user may not have the necessary authorizations to view or access the specified document.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries in related tables.
  Incorrect Configuration: The configuration settings for service management may not be set up correctly, leading to issues in document processing.
  
  Solution:
  
  Verify Document and Line Item: Check the document number and line item for accuracy. Ensure that they exist in the system.
  Check Document Status: Ensure that the document has not been deleted or archived. You can use transaction codes like SE16 or SE11 to check the relevant database tables.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document. This may involve checking user roles and permissions.
  Data Consistency Check: Run consistency checks or reports to identify any inconsistencies in the data. This may involve using transaction codes like SARA for archiving or SICF for service checks.
  Configuration Review: Review the configuration settings for service management in the SAP system. Ensure that all necessary settings are correctly configured.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) for service orders.
  SAP Documentation: Refer to SAP Help documentation for service management to understand the context and processes involved.
  Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis or technical support team for further investigation.