How To Fix KI004 - Severity of error from & > & severity of error to

SAP Error Message - Details

• Message type: E = Error

• Message class: KI -

• Message number: 004

• Message text: Severity of error from & > & severity of error to

What causes this issue?

A serious system error occurred during access of a function module for
message collection.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KI004 - Severity of error from & > & severity of error to ?

  The SAP error message KI004, which states "Severity of error from & > & severity of error to," typically occurs in the context of controlling (CO) when there is an inconsistency in the error severity levels defined in the system. This error is often related to the configuration of controlling areas, cost centers, or internal orders.
  Cause:
  The error usually arises when:
  
  Inconsistent Error Severity Levels: The severity levels defined for certain transactions or processes do not match the expected values. For example, the system might be trying to process a transaction that has a severity level that is higher than what is allowed for the current operation.
  Configuration Issues: There may be issues in the configuration settings of the controlling area or the specific cost object (like cost centers or internal orders).
  Data Entry Errors: Incorrect data entry or missing information in the relevant master data can also lead to this error.
  
  Solution:
  To resolve the KI004 error, you can take the following steps:
  
  
  Check Configuration Settings:
  
  Go to the configuration settings for the controlling area or the specific cost object.
  Ensure that the severity levels are correctly defined and consistent with the expected values.
  
  
  
  Review Master Data:
  
  Check the master data for the cost centers, internal orders, or any other relevant objects to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  
  Transaction Logs:
  
  Review transaction logs or error logs to identify the specific transaction that triggered the error. This can provide insights into what might be causing the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the error message KI004. This can provide additional context and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and master data, consider reaching out to SAP support for further assistance. They can provide more detailed insights based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CO, such as KSB1 (Cost Centers: Actual Line Items) or KOB1 (Orders: Actual Line Items), to analyze the data related to the error.
  SAP Notes: Check for any SAP Notes related to error KI004, as they may contain patches or updates that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the KI004 error in your SAP system.