How To Fix KH396 - You cannot scroll at this level

SAP Error Message - Details

• Message type: E = Error

• Message class: KH - CO-PA Reporting

• Message number: 396

• Message text: You cannot scroll at this level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KH396 - You cannot scroll at this level ?

  The SAP error message KH396, "You cannot scroll at this level," typically occurs in the context of SAP's reporting or analysis tools, particularly when dealing with hierarchical data structures such as cost centers, profit centers, or other organizational units. This error indicates that the user is trying to scroll or navigate through a report or data view that does not support scrolling at the current level of detail.
  Cause:
  
  Hierarchical Structure: The error often arises when the user is attempting to scroll through a report that is at a level where scrolling is not permitted. For example, if you are viewing a summary level of data, you may not be able to drill down or scroll to more detailed levels.
  Data Restrictions: The report or transaction may have restrictions on how data can be viewed or navigated, which can lead to this error if the user attempts to perform unsupported actions.
  User Permissions: Sometimes, the issue may be related to user permissions or roles that restrict access to certain levels of data.
  
  Solution:
  
  Check Report Level: Ensure that you are at the correct level of the report or data structure. If you are at a summary level, try to navigate to a more detailed level if possible.
  Use Appropriate Navigation: Instead of scrolling, use the designated navigation buttons or options provided in the SAP interface to move through the data.
  Review User Permissions: If you suspect that permissions may be an issue, check with your SAP administrator to ensure that you have the necessary access rights to view the data at the desired level.
  Consult Documentation: Refer to SAP documentation or help resources for the specific transaction or report you are using to understand its navigation capabilities and limitations.
  Contact Support: If the issue persists and you cannot find a resolution, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with the transaction codes related to the report or analysis tool you are using, as they may have specific navigation features.
  Training Resources: Consider training or tutorials on the specific SAP module you are using to better understand its functionalities and limitations.
  
  By following these steps, you should be able to address the KH396 error and navigate your SAP reports more effectively.