How To Fix KH386 - Graphic cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: KH - CO-PA Reporting

• Message number: 386

• Message text: Graphic cannot be displayed

What causes this issue?

All the graphic functions are inactive. One possible reason for this is
that the cursor is not positioned correctly. For example, you can only
call up a column graphic if the cursor is positioned on a value
column.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Position the cursor on the row or column you want to display in a
graphic, and then call the graphic function again.
Note that for hierarchy lists, you can only display a graphic for a row.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KH386 - Graphic cannot be displayed ?

  The SAP error message KH386, which states "Graphic cannot be displayed," typically occurs when there is an issue with displaying graphical content in SAP, such as charts or images. This can happen in various SAP modules, including SAP BW (Business Warehouse) or SAP ERP.
  Causes:
  
  Missing Graphics: The graphic file may not be available in the specified location or may have been deleted.
  Incorrect Path: The path to the graphic file may be incorrect or not properly configured in the system.
  Authorization Issues: The user may not have the necessary permissions to access the graphic file.
  Browser Compatibility: Sometimes, the browser being used may not support the graphic format or may have settings that block the display of graphics.
  Network Issues: If the graphic is being pulled from a remote server, network issues may prevent it from being displayed.
  SAP GUI Settings: The settings in the SAP GUI may not be configured to display graphics properly.
  
  Solutions:
  
  Check File Availability: Ensure that the graphic file exists in the specified location and is accessible.
  Verify Path: Check the configuration settings to ensure that the path to the graphic file is correct.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the graphic file.
  Browser Settings: If using a web-based interface, check the browser settings to ensure that graphics are allowed to be displayed.
  Network Connectivity: Verify that there are no network issues preventing access to the graphic file.
  SAP GUI Configuration: Check the SAP GUI settings to ensure that graphics are enabled and properly configured.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  System Logs: Review system logs for any additional error messages that may provide more context about the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to SAP documentation for the specific module you are working with to understand how graphics are handled and any specific requirements.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.