How To Fix KG872 - Customizing option is required for "Results" option

SAP Error Message - Details

• Message type: E = Error

• Message class: KG - CO-PA Planning

• Message number: 872

• Message text: Customizing option is required for "Results" option

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message KG872 - Customizing option is required for "Results" option ?

  The SAP error message KG872 ("Customizing option is required for 'Results' option") typically occurs in the context of Profitability Analysis (CO-PA) when you are trying to execute a report or transaction that requires specific customizing settings that have not been defined in the system.
  Cause:
  The error indicates that the system is unable to find the necessary customizing settings for the "Results" option you are trying to use. This can happen due to several reasons:
  
  Missing Customizing Settings: The required customizing settings for the report or transaction have not been maintained in the system.
  Incorrect Configuration: The configuration for the Profitability Analysis may not be set up correctly, leading to the system not recognizing the necessary options.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain customizing settings.
  
  Solution:
  To resolve the KG872 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section for Profitability Analysis (CO-PA) and ensure that all necessary settings are configured correctly.
  Specifically, check the settings for "Results" under the CO-PA configuration.
  
  
  
  Maintain Required Settings:
  
  If you find that certain settings are missing, you will need to maintain them. This may involve defining characteristics, value fields, or other relevant settings that are required for the report or transaction you are trying to execute.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help files related to CO-PA to understand what specific customizing options are required for the "Results" option you are trying to use.
  
  
  
  Check User Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the customizing settings. You may need to work with your SAP security team to verify and adjust user roles if necessary.
  
  
  
  Consult with SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KE30 (Report for CO-PA), KE24 (Display Line Items), and SPRO (Customizing).
  SAP Notes: Check for any SAP Notes related to the KG872 error message, as they may provide additional context or solutions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue causing the KG872 error in your SAP system.