How To Fix KG584 - Conversion error, internal/external format

SAP Error Message - Details

• Message type: E = Error

• Message class: KG - CO-PA Planning

• Message number: 584

• Message text: Conversion error, internal/external format

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message KG584 - Conversion error, internal/external format ?

  The SAP error message KG584, which states "Conversion error, internal/external format," typically occurs in the context of data conversion processes, particularly when dealing with currency or unit of measure conversions in SAP. This error can arise in various modules, including Controlling (CO) and Financial Accounting (FI).
  Causes of KG584 Error
  
  
  Data Format Mismatch: The internal format of the data does not match the expected external format. This can happen if the data being processed is not in the correct format or if there are discrepancies in the data types.
  
  
  Currency or Unit of Measure Issues: If the system is trying to convert currencies or units of measure and the conversion rates are not set up correctly, or if the data being processed does not conform to the expected currency or unit formats.
  
  
  Incorrect Configuration: Configuration settings in the SAP system related to currency conversion or unit of measure conversion may be incorrect or incomplete.
  
  
  Data Entry Errors: Manual data entry errors can lead to invalid formats being entered into the system, which can trigger this error during processing.
  
  
  Missing or Incorrect Master Data: If the master data (like material master, vendor master, etc.) is incomplete or incorrect, it can lead to conversion errors.
  
  
  Solutions to KG584 Error
  
  
  Check Data Formats: Review the data being processed to ensure that it adheres to the expected formats. This includes checking for correct decimal places, currency symbols, and unit of measure formats.
  
  
  Review Configuration Settings: Ensure that the configuration settings for currency and unit of measure conversions are correctly set up in the system. This includes checking the exchange rates and conversion factors.
  
  
  Validate Master Data: Check the relevant master data for completeness and correctness. Ensure that all necessary fields are filled out and that the data is valid.
  
  
  Error Logs and Debugging: Use transaction codes like SLG1 (Application Log) to check for detailed error logs that can provide more context about the error. Debugging the process can also help identify the exact point of failure.
  
  
  Test with Sample Data: If possible, test the conversion process with sample data that is known to be correct to see if the error persists. This can help isolate the issue.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OB08 (for maintaining exchange rates) and OX19 (for maintaining units of measure).
  SAP Notes: Check SAP Notes for any known issues or patches related to the KG584 error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the KG584 error in your SAP system.