How To Fix KG309 - Check the section "Characteristics"

SAP Error Message - Details

• Message type: E = Error

• Message class: KG - CO-PA Planning

• Message number: 309

• Message text: Check the section "Characteristics"

What causes this issue?

You tried to save without having called up the characteristics screen.

System Response

The system issued the error message to prevent unchecked data from
being saved.

How to fix this error?

Call up the function 'Characteristics' before saving.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KG309 - Check the section "Characteristics" ?

  The SAP error message KG309 ("Check the section 'Characteristics'") typically occurs in the context of SAP Controlling (CO) when working with cost object controlling, such as when you are trying to create or modify a cost object (like a cost center, internal order, or project) and there is an issue with the characteristics defined for that object.
  Cause:
  
  Missing Characteristics: The error may arise if certain required characteristics (like cost element, controlling area, etc.) are not filled in or are incorrectly defined.
  Incorrect Configuration: The characteristics may not be configured correctly in the system, leading to inconsistencies.
  Data Inconsistencies: There may be inconsistencies in the data entered, such as invalid combinations of characteristics.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or modify certain characteristics.
  
  Solution:
  
  Check Required Fields: Ensure that all required fields in the "Characteristics" section are filled out correctly. This includes verifying that all mandatory fields are populated.
  Review Configuration: Go to the configuration settings for the relevant cost object and ensure that the characteristics are set up correctly. This may involve checking the settings in the SAP Customizing Implementation Guide (IMG).
  Validate Data: Check for any inconsistencies in the data entered. Make sure that the values entered for characteristics are valid and correspond to the expected values in the system.
  Authorization Check: Verify that you have the necessary authorizations to access and modify the characteristics. If not, contact your SAP security administrator to obtain the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the characteristics relevant to your cost object.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KP06 (Cost Center Planning), KOB1 (Order Actual Line Items), or KSV5 (Cost Center Actual/Plan Comparison) that may help in troubleshooting.
  SAP Notes: Check for any SAP Notes related to the error message KG309, as they may provide specific fixes or patches.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data setup in your SAP environment.