How To Fix KEO000 - Serious system error; Contact person responsible

SAP Error Message - Details

• Message type: E = Error

• Message class: KEO - Enterprise Organization

• Message number: 000

• Message text: Serious system error; Contact person responsible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KEO000 - Serious system error; Contact person responsible ?

  The SAP error message KEO000, which states "Serious system error; Contact person responsible," typically indicates a critical issue within the SAP system that requires immediate attention. This error can arise from various underlying causes, and resolving it often involves a systematic approach. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  System Configuration Issues: Incorrect or incomplete configuration settings in the SAP system can lead to serious errors.
  Database Issues: Problems with the database, such as corruption or connectivity issues, can trigger this error.
  Program Errors: Bugs or issues in custom ABAP programs or standard SAP programs can cause unexpected behavior.
  Authorization Problems: Insufficient permissions for users trying to execute certain transactions may lead to errors.
  Transport Issues: Problems during the transport of changes from one system to another can result in inconsistencies.
  System Resource Limitations: Insufficient memory or processing power can lead to system instability and errors.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction codes SM21, ST22, and SLG1) for more detailed error messages that can provide insights into the root cause.
  Analyze Short Dumps: Use transaction ST22 to analyze any short dumps that occurred around the time of the error. This can help identify specific program errors.
  Review Configuration: Ensure that all necessary configurations are correctly set up. This may involve checking settings in transaction SPRO or other relevant configuration transactions.
  Database Check: Perform a database consistency check and ensure that the database is functioning correctly. This may involve working with your database administrator.
  User Authorizations: Verify that the user encountering the error has the necessary authorizations to perform the action they are attempting.
  Contact SAP Support: If the issue persists and cannot be resolved internally, it may be necessary to contact SAP support for assistance. Provide them with detailed information about the error, including any logs or dumps.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can resolve known issues.
  Documentation: Review SAP documentation related to the specific module or functionality where the error occurred for additional troubleshooting steps.
  
  Conclusion:
  The KEO000 error is a serious issue that requires prompt attention. By following the steps outlined above, you can systematically diagnose and address the underlying cause of the error. If necessary, do not hesitate to reach out to SAP support for further assistance.