How To Fix KE_HDB101 - E-mail could not be sent to all recipients

SAP Error Message - Details

• Message type: E = Error

• Message class: KE_HDB - Message Class for Accelerated CO-PA

• Message number: 101

• Message text: E-mail could not be sent to all recipients

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KE_HDB101 - E-mail could not be sent to all recipients ?

  The SAP error message KE_HDB101 indicates that there was an issue sending an email to all recipients, typically in the context of SAP's Controlling (CO) module or related reporting functions. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Incorrect Email Configuration: The SAP system may not be properly configured to send emails. This includes settings in the SAPconnect (SCOT) transaction.
  Invalid Email Addresses: One or more of the email addresses in the recipient list may be invalid or incorrectly formatted.
  SMTP Server Issues: The SMTP server configured in SAP may be down, misconfigured, or not reachable.
  Authorization Issues: The user or the system may not have the necessary authorizations to send emails.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the SMTP server.
  Email Size Limitations: The email content may exceed size limits set by the SMTP server.
  
  Solutions:
  
  
  Check Email Configuration:
  
  Go to transaction SCOT and verify the settings for the SMTP node. Ensure that the SMTP server is correctly configured and active.
  Check the settings for the email domain and ensure that they are correct.
  
  
  
  Validate Email Addresses:
  
  Review the list of recipients and ensure that all email addresses are valid and correctly formatted.
  
  
  
  Test SMTP Connection:
  
  Use transaction SOST to check the status of sent emails and see if there are any errors related to the SMTP server.
  You can also perform a test connection to the SMTP server to ensure it is reachable.
  
  
  
  Check Authorizations:
  
  Ensure that the user or the system has the necessary authorizations to send emails. This may involve checking user roles and profiles.
  
  
  
  Review Network Settings:
  
  Check for any network issues that may be preventing the SAP system from connecting to the SMTP server. This may involve working with your network team.
  
  
  
  Monitor Email Size:
  
  If the email content is large, consider reducing the size of attachments or content to comply with SMTP server limits.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect: Administration
  SOST: SAPconnect: Send Requests
  SU01: User Maintenance (to check user authorizations)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to email sending in your version of SAP.
  
  
  Logs and Traces: Review logs in transaction SLG1 for any related error messages that could provide more context on the failure.
  
  
  By following these steps, you should be able to diagnose and resolve the KE_HDB101 error in your SAP system. If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance.