How To Fix KD328 - Settlement to CPM customer project with TM based billing not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: KD - CO Settlement

• Message number: 328

• Message text: Settlement to CPM customer project with TM based billing not supported

What causes this issue?

The settlement receiver (WBS element &V1&) belongs to a CPM customer
project. The billing element (WBS element &V2&) has a results analysis
key (&V3&) that is customized for time and material based billing.
Time and Material based billing does not support expenses posted by
settlement.

System Response

The settlement cannot be executed.

How to fix this error?

Choose a different receiver.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KD328 - Settlement to CPM customer project with TM based billing not supported ?

  The SAP error message KD328 indicates that there is an issue with the settlement of a customer project that uses Time Management (TM) based billing in the context of Customer Project Management (CPM). This error typically arises when the system is unable to process the settlement due to configuration or data issues.
  Cause:
  
  Configuration Issues: The project may not be properly configured to support TM-based billing. This could include missing settings in the project definition or in the billing type.
  Billing Type Compatibility: The billing type used in the project may not be compatible with the settlement process for CPM.
  Settlement Profile: The settlement profile assigned to the project may not support the required billing method.
  Missing Master Data: There may be missing or incorrect master data related to the project, such as customer master data or project definitions.
  Project Status: The project may be in a status that does not allow for settlement.
  
  Solution:
  
  Check Project Configuration: Review the project configuration in the Project System (PS) module to ensure that it is set up correctly for TM-based billing.
  Review Billing Type: Ensure that the billing type used in the project is compatible with the settlement process. You may need to adjust the billing type settings.
  Adjust Settlement Profile: Verify that the settlement profile assigned to the project supports TM-based billing. If not, you may need to create or modify a settlement profile.
  Validate Master Data: Check the customer master data and project definitions for completeness and accuracy. Ensure that all required fields are filled out correctly.
  Check Project Status: Ensure that the project is in a status that allows for settlement. If necessary, change the project status to allow for settlement processing.
  Consult Documentation: Refer to SAP documentation or notes related to the error message KD328 for any specific recommendations or updates.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ20N (Project Builder), CJ88 (Settlement), and others that may help in troubleshooting.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the KD328 error message in your SAP system.