How To Fix KD249 - The order must be settled to the relevant customer order

SAP Error Message - Details

• Message type: E = Error

• Message class: KD - CO Settlement

• Message number: 249

• Message text: The order must be settled to the relevant customer order

What causes this issue?

The order is assigned to a customer order which has an results analysis
key. The distribution rules for the order are not valid.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the settlement rule for the order. 100% of the order must be
settled to the relevant customer order.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KD249 - The order must be settled to the relevant customer order ?

  The SAP error message KD249, which states "The order must be settled to the relevant customer order," typically occurs in the context of controlling (CO) and project systems (PS) when trying to settle an internal order or a project order that is not properly linked to a customer order. This error indicates that the system requires a settlement to a specific customer order before proceeding.
  Cause:
  
  Missing Customer Order Assignment: The internal order or project order is not assigned to a customer order, which is necessary for the settlement process.
  Incorrect Settlement Profile: The settlement profile assigned to the order may not allow for the type of settlement you are trying to perform.
  Settlement Type Mismatch: The order may be set up for a different type of settlement than what is being attempted.
  Incomplete Data: There may be missing or incomplete data in the order that is required for settlement.
  
  Solution:
  
  
  Check Order Assignment:
  
  Go to the internal order or project order in SAP and verify if it is correctly assigned to a customer order. If not, you may need to assign it.
  Use transaction code KO02 to change the internal order and check the assignment.
  
  
  
  Review Settlement Profile:
  
  Ensure that the settlement profile assigned to the order allows for settlement to a customer order. You can check this in the order master data.
  
  
  
  Correct Settlement Type:
  
  Verify that the settlement type you are using is appropriate for the order. You can check this in the order settings.
  
  
  
  Complete Required Data:
  
  Ensure that all necessary data is filled out in the order. This includes any relevant fields that may be required for settlement.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for specific configurations related to your organization’s setup.
  
  
  
  Test Settlement:
  
  After making the necessary changes, attempt to settle the order again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  KO02: Change Internal Order
  KO03: Display Internal Order
  KOB1: Display Actual Line Items for Orders
  KSU5: Settle Orders
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform settlement operations.
  
  
  Training and Documentation: It may be beneficial to refer to internal training materials or documentation specific to your organization’s SAP processes.
  
  
  If the issue persists after following these steps, it may be necessary to engage with your SAP support team or a consultant for further assistance.