How To Fix KCM006 - Serious system error: Change pointer is inconsistent

KCM006 - Overview

• Message type: E = Error

• Message class: KCM - Change Management

• Message number: 006

• Message text: Serious system error: Change pointer is inconsistent

What causes this issue?

The system has determined a serious inconsistency in the internal
change pointer.

System Response

Processing must be terminated.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KCM006 - Serious system error: Change pointer is inconsistent ?

  The SAP error message KCM006, which states "Serious system error: Change pointer is inconsistent," typically indicates an issue with the change pointer mechanism in the SAP system. Change pointers are used in SAP to track changes to master data and are essential for various processes, including data replication and IDoc processing.
  Causes:
  
  Database Inconsistency: The change pointer table may have become inconsistent due to database issues, such as corruption or failed updates.
  Custom Development: Custom programs or enhancements that manipulate change pointers may not be handling them correctly, leading to inconsistencies.
  Transport Issues: If change pointers were transported between systems, there may be inconsistencies due to missing or incorrect data.
  System Upgrades or Patches: Changes made during system upgrades or patches may have affected the change pointer functionality.
  
  Configuration Issues: Incorrect configuration settings related to change pointers can lead to inconsistencies.
  
  Solutions:
  
  Check Change Pointer Tables: Use transaction codes like SE11 to check the structure of the change