How To Fix KC037 - Segment &1 in IDOC inbox not supported for &2

SAP Error Message - Details

• Message type: E = Error

• Message class: KC - Cost Collector

• Message number: 037

• Message text: Segment &1 in IDOC inbox not supported for &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KC037 - Segment &1 in IDOC inbox not supported for &2 ?

  The SAP error message KC037 indicates that a specific segment in the IDoc (Intermediate Document) inbox is not supported for the given message type. This error typically arises when there is a mismatch between the IDoc structure and the expected data format or configuration in the SAP system.
  Cause:
  
  Unsupported Segment: The segment specified in the error message is not defined or not supported for the IDoc type you are trying to process.
  Configuration Issues: There may be configuration issues in the IDoc type or message type settings in the SAP system.
  Version Mismatch: The IDoc version being used may not be compatible with the segment being processed.
  Custom Development: If there are custom segments or modifications, they may not be properly defined or activated in the system.
  
  Solution:
  
  
  Check IDoc Configuration:
  
  Verify the IDoc type and message type configuration in transaction WE30 (IDoc Types) and WE81 (Message Types).
  Ensure that the segment mentioned in the error message is correctly defined in the IDoc type.
  
  
  
  Review IDoc Structure:
  
  Use transaction WE60 to display the IDoc documentation and check if the segment is part of the IDoc structure.
  If the segment is missing, you may need to add it or adjust the IDoc type.
  
  
  
  Check for Custom Segments:
  
  If you are using custom segments, ensure they are properly defined and activated in the system.
  Check if any enhancements or modifications have been made that could affect the IDoc processing.
  
  
  
  Test with Different Data:
  
  If possible, test the IDoc with different data to see if the issue persists. This can help identify if the problem is data-specific.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on similar issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the IDoc processing logic to identify where the error is occurring.
  
  
  
  Related Information:
  
  IDoc Processing: Understanding how IDocs are processed in SAP can help in troubleshooting. Familiarize yourself with the IDoc lifecycle, including creation, processing, and error handling.
  Transaction Codes:
  
  WE02: Display IDocs
  WE19: Test IDoc processing
  WE20: Partner Profiles
  
  
  Documentation: Review SAP documentation related to IDocs and message types for more detailed information on configuration and troubleshooting.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further assistance.