How To Fix KC002 - System error: Contact your system adminstrator

SAP Error Message - Details

• Message type: E = Error

• Message class: KC - Cost Collector

• Message number: 002

• Message text: System error: Contact your system adminstrator

What causes this issue?

No controlling area was specified while calling the function module
K_PERIODS_GET_FOR_KOKRS (program error).

System Response

Processing was terminated.

How to fix this error?

Inform your system administrator or report the error to SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KC002 - System error: Contact your system adminstrator ?

  The SAP error message "KC002 System error: Contact your system administrator" is a generic error message that indicates a problem within the SAP system that prevents the successful execution of a transaction or process. This error can arise from various underlying issues, and the specific cause may not be immediately clear from the error message alone. Here are some common causes, potential solutions, and related information:
  Common Causes:
  
  Configuration Issues: There may be incorrect or incomplete configuration settings in the system that are causing the error.
  Authorization Problems: The user may not have the necessary authorizations to perform the action they are attempting.
  System Bugs: There could be a bug in the SAP software that is causing the error.
  Database Issues: Problems with the database, such as connectivity issues or data corruption, can lead to system errors.
  Transport Issues: If recent changes or transports have been made, they may not have been implemented correctly.
  Performance Issues: System performance problems, such as memory shortages or high load, can also trigger errors.
  
  Potential Solutions:
  
  Check System Logs: Review the system logs (transaction codes like SM21, ST22, or SLG1) for more detailed error messages that can provide insight into the root cause.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action. This can be checked using transaction SU53 or by consulting with the security team.
  Configuration Review: Verify the configuration settings related to the transaction or process that is causing the error. This may involve checking customizing settings in SPRO.
  Database Health Check: Check the database for any issues, such as connectivity problems or data integrity issues. This may require the database administrator's assistance.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address the specific error or provide patches.
  System Performance Monitoring: Monitor system performance to identify any bottlenecks or resource shortages that may be contributing to the error.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for troubleshooting, such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation and guides related to the specific module or functionality you are working with, as they may provide additional context or troubleshooting steps.
  
  In summary, the KC002 error is a system error that requires investigation to determine the underlying cause. By following the steps outlined above, you can work towards identifying and resolving the issue.