How To Fix KC004 - System error: Contact your system adminstrator

SAP Error Message - Details

• Message type: E = Error

• Message class: KC - Cost Collector

• Message number: 004

• Message text: System error: Contact your system adminstrator

What causes this issue?

When calling function module K_PERIODS_GET_FOR_KOKRS, the data
specified was inconsistent: controlling area and work area TKA01 cannot
be combined.

System Response

Processing was terminated.

How to fix this error?

Inform your system administrator or report the error to SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KC004 - System error: Contact your system adminstrator ?

  The SAP error message KC004 ("System error: Contact your system administrator") is a generic error message that indicates a problem has occurred within the SAP system, particularly related to the Controlling (CO) module. This error can arise from various underlying issues, and it typically requires further investigation to determine the exact cause.
  Possible Causes:
  
  Configuration Issues: There may be incorrect or incomplete configuration settings in the Controlling module.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  Data Inconsistencies: There could be inconsistencies or corruption in the data being processed.
  System Bugs: There may be bugs or issues in the SAP software version being used.
  Database Issues: Problems with the database, such as connectivity issues or corruption, can also lead to this error.
  Missing Master Data: Required master data (like cost centers, internal orders, etc.) may be missing or incorrectly set up.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Controlling module to ensure they are set up correctly.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action. This can be checked in transaction SU53 or by consulting with the security team.
  Data Validation: Check for any inconsistencies in the data being processed. This may involve running reports or using transaction codes like KSB1 (for cost centers) to verify data integrity.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address known issues or bugs related to the error.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KSB1 (Cost Center Reports), KOB1 (Order Reports), and SM21 (System Log) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation related to the Controlling module for best practices and troubleshooting tips.
  
  In summary, the KC004 error is a generic system error that requires a systematic approach to diagnose and resolve. It is essential to gather as much information as possible and consult with relevant stakeholders, including system administrators and SAP support, to effectively address the issue.