How To Fix KB479 - Customer-specific authorization check: One or more records were rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: KB - Controlling: Reporting

• Message number: 479

• Message text: Customer-specific authorization check: One or more records were rejected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message KB479 - Customer-specific authorization check: One or more records were rejected ?

  The SAP error message KB479, which states "Customer-specific authorization check: One or more records were rejected," typically occurs when a user attempts to perform an action that requires specific authorizations that they do not possess. This error is often related to custom authorization checks implemented in the SAP system, which may be part of a custom development or enhancement.
  Cause:
  
  Missing Authorizations: The user does not have the necessary authorizations to access or modify certain records or data.
  Custom Authorization Objects: The system may have custom authorization objects that are not properly assigned to the user’s role.
  Data Restrictions: The user may be trying to access data that is restricted based on certain criteria (e.g., company code, plant, etc.).
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or data access.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to analyze the authorization check failure. This will show which authorization object was checked and failed.
  Review the user’s roles and authorizations in transaction SU01 or PFCG.
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify their roles in transaction PFCG to include the required authorization objects.
  Ensure that the roles are properly assigned to the user.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to roles or authorizations, contact your SAP security team or administrator to review and adjust the user’s authorizations as needed.
  
  
  
  Review Custom Code:
  
  If the authorization check is part of custom development, review the custom code to ensure that it is functioning as intended and that the authorization checks are correctly implemented.
  
  
  
  Testing:
  
  After making changes, test the transaction again to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU53: Display Authorization Check
  SU01: User Maintenance
  PFCG: Role Maintenance
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that may be involved in the transaction you are trying to execute.
  Documentation: Check any internal documentation or guidelines regarding authorization management in your organization, especially if custom authorization checks are in place.
  
  If the issue persists after following these steps, further investigation may be required, potentially involving SAP support or a deeper analysis of the custom code and authorization logic.