How To Fix KB020 - Background processing has not been started

SAP Error Message - Details

• Message type: E = Error

• Message class: KB - Controlling: Reporting

• Message number: 020

• Message text: Background processing has not been started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KB020 - Background processing has not been started ?

  The SAP error message "KB020 Background processing has not been started" typically indicates that the background processing system is not active or has encountered an issue that prevents it from starting. This can occur for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Background Job Scheduler Not Active: The background job processing system may not be running or may have been stopped.
  System Configuration Issues: There may be configuration issues in the SAP system that prevent background processing from starting.
  Authorization Issues: The user may not have the necessary authorizations to start background jobs.
  System Load: High system load or resource constraints may prevent the background processing from starting.
  Database Issues: Problems with the database connection or performance can also affect background processing.
  
  Solutions:
  
  
  Check Background Processing Status:
  
  Use transaction code SM37 to check the status of background jobs. Ensure that the background processing is active.
  Use transaction code SM50 to monitor the work processes and see if there are any issues.
  
  
  
  Start Background Processing:
  
  If the background processing is not active, you can start it using transaction code SM62 or by checking the system configuration in RZ10 or RZ11.
  
  
  
  Check Configuration:
  
  Ensure that the configuration settings for background processing are correct. This can include checking the settings in RZ20 or RZ21.
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to execute background jobs. This can be checked in transaction SU53 or by reviewing the user's roles.
  
  
  
  Monitor System Performance:
  
  Check for any performance issues in the system that may be affecting background processing. This can include checking system logs and performance metrics.
  
  
  
  Database Connection:
  
  Ensure that the database is running properly and that there are no connectivity issues. You can check this using transaction DBACOCKPIT.
  
  
  
  Restart the SAP System:
  
  If all else fails, consider restarting the SAP system to reset any processes that may be stuck.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to background processing. You can search for notes in the SAP Support Portal.
  System Logs: Review system logs (transaction SM21) for any errors or warnings that may provide additional context for the issue.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.