How To Fix KA385 - No customer orders selected in controlling area &

SAP Error Message - Details

• Message type: E = Error

• Message class: KA - CO Overhead Costs: Overhead, Accrual Calculation

• Message number: 385

• Message text: No customer orders selected in controlling area &

What causes this issue?

No orders were found in the current controlling area within the given
interval.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the orders to be processed belong to another controlling
area.
If this is the case, set this controlling area as the current CO area
and carry out the processing anew.
The function "Set controlling area ..." can be found in the "Extras"
menu.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KA385 - No customer orders selected in controlling area & ?

  The SAP error message KA385 ("No customer orders selected in controlling area") typically occurs in the context of controlling (CO) when you are trying to execute a report or transaction that requires customer orders, but the system cannot find any relevant customer orders in the specified controlling area.
  Causes:
  
  No Customer Orders Exist: There may be no customer orders created in the specified controlling area.
  Incorrect Selection Criteria: The selection criteria used in the report or transaction may not match any existing customer orders.
  Controlling Area Configuration: The controlling area may not be properly configured to include the relevant customer orders.
  Authorization Issues: The user may not have the necessary authorizations to view the customer orders in the specified controlling area.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from retrieving the customer orders.
  
  Solutions:
  
  
  Check for Existing Customer Orders:
  
  Verify that there are customer orders created in the specified controlling area. You can do this by navigating to the relevant transaction (e.g., CO03 for displaying customer orders) and checking if any orders exist.
  
  
  
  Review Selection Criteria:
  
  Ensure that the selection criteria you are using in the report or transaction are correct. Adjust the criteria to broaden the search if necessary.
  
  
  
  Verify Controlling Area Settings:
  
  Check the configuration of the controlling area to ensure that it is set up correctly and includes the necessary customer orders.
  
  
  
  Check User Authorizations:
  
  Ensure that the user executing the transaction has the appropriate authorizations to access customer orders in the controlling area. You may need to consult with your SAP security team.
  
  
  
  Data Consistency Check:
  
  If you suspect data inconsistencies, you may need to run consistency checks or consult with your SAP Basis team to investigate any underlying issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on the specific transaction or report you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO03 (Display Customer Order), CO02 (Change Customer Order), and CO01 (Create Customer Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Forums: Consider visiting SAP community forums or user groups for additional insights and solutions from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP support team for further assistance.