How To Fix K4024 - Internal system error

SAP Error Message - Details

• Message type: E = Error

• Message class: K4 - Order settlement configuration tables

• Message number: 024

• Message text: Internal system error

What causes this issue?

There are entries missing in one of the internal system tables.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator.
Important information for the system administrator:
Table TKB7B must contain entries in the logon language for fields
'KSTAR' and 'ABKAT'. The system could not find these entries.
Please make the required entries for these field in the logon language.
You can maintain this table using transaction SM31.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message K4024 - Internal system error ?

  The SAP error message K4024, which indicates an "Internal system error," typically arises from issues within the SAP system that are not directly related to user input or configuration. This error can occur in various contexts, such as during the execution of a transaction or while processing data in the system.
  Possible Causes:
  
  System Bugs: There may be bugs in the SAP software that lead to unexpected behavior.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors.
  Configuration Issues: Incorrect configuration settings in the system can lead to unexpected errors.
  Performance Issues: System performance problems, such as memory shortages or database locks, can cause internal errors.
  Custom Code: If there are custom developments or enhancements, they may not be functioning correctly.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. SAP frequently releases notes that address known issues and provide patches or workarounds.
  System Logs: Review the system logs (transaction codes like SLG1 for application logs or ST22 for dump analysis) to gather more information about the error.
  Data Consistency Checks: Run consistency checks on the relevant data to ensure there are no corrupt entries.
  Transaction Re-execution: Sometimes, simply re-executing the transaction can resolve transient issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support with detailed information about the error, including the transaction code, user actions leading to the error, and any relevant logs.
  Review Custom Code: If there are custom developments, review the code for potential issues that could lead to internal errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like ST22 (Dump Analysis), SM21 (System Log), and SLG1 (Application Log) to diagnose the issue further.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as many internal errors are resolved in newer versions.
  
  If you continue to experience issues, providing detailed information about the context in which the error occurs will be crucial for troubleshooting.