How To Fix K4023 - Internal system error

SAP Error Message - Details

• Message type: E = Error

• Message class: K4 - Order settlement configuration tables

• Message number: 023

• Message text: Internal system error

What causes this issue?

There are entries missing in one of the internal system tables.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator.
Important information for the system administrator:
Table TKB7B must contain a entry in the logon language for field &v1&.
The system could not find this entry.
Please make an entry for this field in the logon language.
You can maintain this table using transaction SM31.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message K4023 - Internal system error ?

  The SAP error message K4023, which indicates an "Internal system error," typically arises from issues within the SAP system that are not directly related to user input or configuration. This error can occur in various contexts, such as during the execution of a transaction or while processing data in the system.
  Causes of K4023 Internal System Error
  
  System Bugs: There may be bugs or inconsistencies in the SAP software that lead to unexpected behavior.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors.
  Configuration Issues: Incorrect configuration settings in the system can lead to unexpected errors.
  Performance Issues: System performance problems, such as memory shortages or database locks, can also cause internal errors.
  Custom Code: If there are custom developments or enhancements in the system, they may not be functioning correctly, leading to this error.
  
  Solutions to K4023 Internal System Error
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. SAP frequently releases notes that address known issues and provide patches or workarounds.
  System Logs: Review the system logs (transaction SM21) and short dump analysis (transaction ST22) to gather more information about the error. This can help identify the root cause.
  Data Consistency Checks: Run data consistency checks to ensure that there are no issues with the data in the system.
  Transaction Codes: If the error occurs during a specific transaction, try to replicate the issue in a test environment to isolate the problem.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or dumps.
  Review Custom Code: If there are custom developments, review the code for potential issues or conflicts that could lead to the error.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis), SM21 (System Log), and SLG1 (Application Log) to help diagnose the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can resolve known issues.
  
  In summary, the K4023 error is an internal system error that can stem from various causes, including bugs, data inconsistencies, and configuration issues. Diagnosing the problem through logs and SAP Notes, and potentially involving SAP Support, is essential for resolving the issue.