How To Fix JO021 - Profile & cannot be changed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: JO - Project Information System: All Overviews

  • Message number: 021

  • Message text: Profile & cannot be changed

  • Show details Hide details
  • What causes this issue?

    Changes to the profile can only be made in Customizing.
    You cannot make changes using the menu option "Edit".

    System Response

    INCLUDE 'NA_ALLG_NOFUNKTION' OBJECT DOKU ID TX

    How to fix this error?

    INCLUDE 'NA_ALLG_VORGEHEN' OBJECT DOKU ID TX
    If you want to enable all users to be able to save changes to the
    profiles from the structure/dates information system, you must remove
    the <PF>no changes</> indicator in Customizing for profile
    &V1&.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message JO021 - Profile & cannot be changed ?

    The SAP error message JO021, which states "Profile & cannot be changed," typically occurs when there is an attempt to modify a user profile that is either locked, not allowed to be changed, or is currently in use. This error is often encountered in the context of user administration and authorization management.

    Causes:

    1. Profile Locking: The profile you are trying to change may be locked for editing. This can happen if the profile is currently being used by another user or process.
    2. Authorization Issues: The user attempting to make the change may not have the necessary authorizations to modify the profile.
    3. Profile Type: Some profiles are predefined or system profiles that cannot be altered by users.
    4. Technical Restrictions: There may be technical restrictions in place that prevent changes to certain profiles.

    Solutions:

    1. Check Profile Status: Verify if the profile is locked. You can do this by checking the profile in transaction code SU01 (User Maintenance) or PFCG (Role Maintenance).
    2. User Authorizations: Ensure that the user attempting to make the change has the necessary authorizations. You may need to consult with your SAP security team to grant the appropriate permissions.
    3. Use Correct Transaction: Make sure you are using the correct transaction code for the intended changes. For example, if you are trying to change a user profile, use SU01 instead of other transaction codes.
    4. Profile Type: If the profile is a system profile or a profile that is not meant to be changed, consider creating a new custom profile instead of modifying the existing one.
    5. Check for Active Sessions: Ensure that no other users are currently using the profile. If necessary, coordinate with users to log off or stop using the profile temporarily.
    6. Consult Documentation: Refer to SAP documentation or support notes for any specific restrictions or guidelines related to the profile you are trying to change.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU10 (Mass User Maintenance).
    • SAP Notes: Check SAP Notes for any known issues or updates related to this error message. You can search for JO021 in the SAP Support Portal.
    • User Roles and Profiles: Understand the difference between user roles and profiles in SAP, as this can help in troubleshooting authorization issues.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or security team for further assistance.

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