How To Fix JITOUT502 - No IDOCs have yet been found for the selected calls

SAP Error Message - Details

• Message type: E = Error

• Message class: JITOUT - Messages for JIT Outbound

• Message number: 502

• Message text: No IDOCs have yet been found for the selected calls

What causes this issue?

No IDocs have been found for the call. As the IDOCS indicator from the
components group has been set, it is possible that message records have
been generated but not yet processed.

System Response

No IDocs are displayed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message JITOUT502 - No IDOCs have yet been found for the selected calls ?

  The SAP error message JITOUT502: No IDOCs have yet been found for the selected calls typically occurs in the context of IDoc processing, particularly when trying to process or display IDocs that are expected to be generated or received but are not found in the system.
  Causes:
  
  
  No IDocs Generated: The most common cause is that no IDocs have been generated for the selected calls. This could be due to various reasons, such as:
  
  The triggering event for IDoc generation did not occur.
  There are issues in the application logic that prevents IDoc creation.
  The data required to generate the IDoc is missing or incorrect.
  
  
  
  Selection Criteria: The selection criteria used to fetch the IDocs may be too restrictive or incorrect, leading to no results being returned.
  
  
  Processing Errors: There may have been errors in the processing of previous IDocs that prevent new ones from being created.
  
  
  Configuration Issues: Incorrect configuration in the IDoc processing settings or partner profiles can lead to IDocs not being generated.
  
  
  System Issues: Temporary system issues or inconsistencies in the database can also lead to this error.
  
  
  Solutions:
  
  
  Check IDoc Generation:
  
  Verify that the process that should generate the IDocs is being executed correctly. Check the application logs or transaction logs for any errors.
  Ensure that the necessary data is available and correct for IDoc generation.
  
  
  
  Review Selection Criteria:
  
  Double-check the selection criteria you are using to fetch the IDocs. Make sure they are set correctly to include the IDocs you expect to see.
  
  
  
  Monitor IDoc Processing:
  
  Use transaction WE02 or WE05 to monitor IDoc processing and check if any IDocs have been generated.
  Look for any error messages or warnings related to IDoc processing.
  
  
  
  Check Configuration:
  
  Review the configuration settings for IDoc processing, including partner profiles (transaction WE20) and message types (transaction WE81).
  Ensure that the relevant message types are correctly configured to generate IDocs.
  
  
  
  System Health Check:
  
  Perform a system health check to ensure that there are no underlying issues affecting IDoc processing.
  Check for any system updates or patches that may need to be applied.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to IDoc processing for any specific guidance or troubleshooting steps.
  
  
  
  Related Information:
  
  IDoc Types: Understand the specific IDoc types you are working with and their configurations.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  WE02: Display IDocs
  WE05: IDoc List
  WE20: Partner Profiles
  WE81: Message Types
  
  
  SAP Notes: Search for SAP Notes related to JITOUT502 for any known issues or patches that may address the problem.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult SAP's support portal for further assistance.