How To Fix JITOUT318 - No message could be sent to supplier &2 for call-off &1

SAP Error Message - Details

• Message type: E = Error

• Message class: JITOUT - Messages for JIT Outbound

• Message number: 318

• Message text: No message could be sent to supplier &2 for call-off &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message JITOUT318 - No message could be sent to supplier &2 for call-off &1 ?

  The SAP error message JITOUT318 indicates that there was an issue with sending a message to a supplier regarding a call-off. This typically occurs in the context of Just-In-Time (JIT) delivery processes, where specific call-offs (requests for delivery) are communicated to suppliers.
  Cause:
  The error can be caused by several factors, including:
  
  Missing or Incorrect Configuration: The message type or output determination for the supplier may not be configured correctly in the system.
  Communication Issues: There may be issues with the communication method set up for the supplier (e.g., EDI, email).
  Inactive Output Type: The output type for the message may be inactive or not properly assigned to the relevant document.
  Data Issues: There may be missing or incorrect data in the call-off or supplier master data that prevents the message from being generated.
  Authorization Issues: The user may not have the necessary authorizations to send messages to the supplier.
  
  Solution:
  To resolve the JITOUT318 error, you can take the following steps:
  
  
  Check Output Configuration:
  
  Go to the output determination settings for the relevant document type (e.g., call-off).
  Ensure that the output type is correctly configured and active for the supplier.
  
  
  
  Verify Supplier Master Data:
  
  Check the supplier master data to ensure that the communication method (e.g., EDI, email) is correctly set up.
  Ensure that the supplier has the necessary details for receiving messages.
  
  
  
  Review Call-Off Data:
  
  Check the call-off document for any missing or incorrect data that might prevent the message from being sent.
  
  
  
  Test Communication Method:
  
  If using EDI, test the communication setup to ensure that messages can be sent and received correctly.
  If using email, verify that the email address is correct and that there are no issues with the email server.
  
  
  
  Check Authorizations:
  
  Ensure that the user attempting to send the message has the necessary authorizations to perform this action.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context on the issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as NACE (Output Types) to configure output types, or ME23N to view call-off documents.
  Documentation: Refer to SAP documentation for JIT processes and output determination for more detailed guidance.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to identify and resolve the cause of the JITOUT318 error message.