How To Fix JITOUT020 - Call does not match internal processing status &1

SAP Error Message - Details

• Message type: E = Error

• Message class: JITOUT - Messages for JIT Outbound

• Message number: 020

• Message text: Call does not match internal processing status &1

What causes this issue?

You have entered the internal processing status &v1& in bar code entry.
However, the call you entered does not match this processing status.

System Response

No call is entered.

How to fix this error?

Only enter calls with the internal processing status &v1& or delete the
internal processing status from the selection.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message JITOUT020 - Call does not match internal processing status &1 ?

  The SAP error message JITOUT020 indicates that there is a mismatch between the call made to the system and the internal processing status of the document or transaction. This error typically occurs in the context of Just-In-Time (JIT) delivery processes, where the system expects certain conditions to be met before proceeding with the operation.
  Causes:
  
  Incorrect Document Status: The document you are trying to process may not be in the expected status. For example, it might be already processed, canceled, or in a state that does not allow further actions.
  Concurrency Issues: If multiple users or processes are trying to access or modify the same document simultaneously, it can lead to inconsistencies in the processing status.
  Configuration Issues: There may be configuration settings in the JIT or logistics area that are not aligned with the expected processing flow.
  Data Integrity Issues: Corrupted or incomplete data in the document can lead to this error.
  
  Solutions:
  
  Check Document Status: Verify the status of the document you are trying to process. Ensure that it is in a valid state for the operation you are attempting.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context about the issue.
  Reprocess the Document: If the document is in an incorrect state, you may need to reverse or reprocess it to bring it back to a valid state.
  Consult Configuration: Review the JIT configuration settings in your SAP system to ensure they are set up correctly. This may involve checking the JIT profile, delivery schedules, and other related settings.
  Data Consistency Check: Run consistency checks on the relevant data to ensure there are no integrity issues. This may involve using transaction codes like SE11 or SE16 to inspect the underlying tables.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance. They may have access to additional tools or insights to diagnose the problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as JIT1 (for JIT delivery processing) and SLG1 (for application logs).
  SAP Notes: Search for SAP Notes related to JIT processing and the specific error message. SAP Notes often contain patches, workarounds, or additional troubleshooting steps.
  Documentation: Review SAP documentation on JIT processes to understand the expected workflows and configurations.
  
  By following these steps, you should be able to identify the cause of the JITOUT020 error and implement a solution to resolve it.