How To Fix JITOUT021 - More than one JIT call was found for external call number &1

JITOUT021 - Overview

• Message type: E = Error

• Message class: JITOUT - Messages for JIT Outbound

• Message number: 021

• Message text: More than one JIT call was found for external call number &1

What causes this issue?

The system tried to find one call position for the external call number
&V1&. This was not possible because there are multiple call items for
this external call number and material.

System Response

It is not possible to determine the internal call number.

How to fix this error?

Instead of entering the external call number, enter the internal call
number and the call item directly.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message JITOUT021 - More than one JIT call was found for external call number &1 ?

  The SAP error message JITOUT021 indicates that there is an issue with the Just-In-Time (JIT) call process, specifically that more than one JIT call was found for a given external call number. This typically occurs in the context of JIT delivery processes, where the system expects a unique JIT call for a specific external call number but finds multiple entries instead.
  
  Cause:
  
  
  Duplicate JIT Calls: The primary cause of this error is the existence of multiple JIT calls associated with the same external call number in the system. This can happen due to:
  
  Incorrect data entry or configuration.
  System errors or bugs that lead to duplicate entries.
  Manual adjustments or changes made to JIT calls that were not properly synchronized.
  
  
  
  Data Integrity Issues: There may be issues with the integrity of the data in the JIT call tables, leading to inconsistencies.
  
  
  
  Solution:
  To resolve the JITOUT021 error, you can take the following steps:
  
  
  Check for Duplicate Entries:
  
  Use transaction codes