How To Fix JIT00837 - Call not available (JIT customer: &1, sequence number: &2)

JIT00837 - Overview

• Message type: E = Error

• Message class: JIT00 - JIT: Messages for JIT Process

• Message number: 837

• Message text: Call not available (JIT customer: &1, sequence number: &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message JIT00837 - Call not available (JIT customer: &1, sequence number: &2) ?

  The SAP error message JIT00837, which states "Call not available (JIT customer: &1, sequence number: &2)," typically occurs in the context of Just-In-Time (JIT) delivery processes. This error indicates that a specific call or function related to JIT processing is not available for the specified customer and sequence number.
  
  Cause:
  
  
  Configuration Issues: The JIT process may not be properly configured for the specific customer or sequence number in the system.
  Missing Data: Required data for the JIT call may be missing or incomplete, leading to the inability to process the request.
  System Status: The system may be in a status that does not allow for the execution of the JIT call, such as being in a locked state or undergoing maintenance.
  Custom Development: If there are custom developments or enhancements in the JIT process, they may not be functioning correctly or may not be compatible with the current system setup.
  
  
  Solution:
  
  Check Configuration: Verify the JIT configuration