How To Fix JIT00650 - More than one IBase number has been found for call &1

SAP Error Message - Details

• Message type: E = Error

• Message class: JIT00 - JIT: Messages for JIT Process

• Message number: 650

• Message text: More than one IBase number has been found for call &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message JIT00650 - More than one IBase number has been found for call &1 ?

  The SAP error message JIT00650 indicates that more than one Installation Base (IBase) number has been found for a specific call. This typically occurs in the context of service management or customer service scenarios where the system is trying to identify a unique IBase record for a service call, but multiple records match the criteria.
  Cause:
  
  Duplicate IBase Records: There may be multiple IBase records that match the criteria for the service call, leading to ambiguity in identifying which IBase to use.
  Incorrect Configuration: The configuration of the IBase or the service call may not be set up correctly, causing the system to retrieve multiple records.
  Data Integrity Issues: There may be issues with data integrity in the database, such as incorrect or duplicate entries.
  
  Solution:
  
  Review IBase Records: Check the IBase records in the system to identify duplicates. You can do this by using transaction codes like IBASE or IBASE1 to view the IBase data.
  Refine Search Criteria: If possible, refine the search criteria for the service call to ensure that it targets a specific IBase record rather than multiple records.
  Data Cleanup: If duplicates are found, consider cleaning up the data by removing or merging duplicate IBase records, ensuring that each service call can be uniquely associated with a single IBase.
  Configuration Check: Review the configuration settings related to IBase and service calls to ensure they are set up correctly and do not lead to ambiguity.
  Consult Documentation: Refer to SAP documentation or support for specific guidelines on managing IBase records and resolving conflicts.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IBASE, CS01, CS02, and CS03 for creating, changing, and displaying IBase records.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Support: If the issue persists after attempting the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the JIT00650 error and ensure that your service calls are correctly linked to the appropriate IBase records.